Client
Luxury tile retailer
Industry
Ecommerce
The challenge
Our client is a luxury tile retailer in the North West that sold almost entirely through its showroom. There was no ecommerce site, so online was a brochure, not a sales channel.
Marketing money was going out, but there was no clear way to see what it was bringing back, online or on the showroom floor.
The approach
We built the retailer’s digital presence from zero, starting with the ecommerce website itself, giving the products, the brand and the showroom the same weight online as they have in person.
Behind the site we put tracking and reporting in place, so marketing is measured in revenue, not clicks.
6-figure
online sales channel, built from zero
38%
lift in average order value, without discounting
The result
A six-figure online sales channel in 2026, from a business that had no ecommerce site before.
Average order value is up 38% without leaning on discounts, and showroom revenue is now tracked back to the campaigns that drive it.
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More proof it works.
Different businesses, same trap: competing on price. Here’s how they got out of it.
Insights
