Maison digital

Let’s talk

Our work

Pricing

Maison digital

Workflow Processes

Workflow Processes

Workflow Processes

Follow-Ups That Happen Automatically.

Lead routing and follow-up sequences built into your CRM, so every enquiry is answered and chased without anyone having to remember.

Racing driver with its boots up on a showroom reception desk, taking a call while customers browse
Racing driver with its boots up on a showroom reception desk, taking a call while customers browse

  • Business Strategy

  • •

  • Website Build

  • •

  • SEO + Topical Map

  • •

  • Paid Ads

  • •

  • CRM & Systems

  • •

  • AI Services

  • •

  • Copywriting

  • •

  • Video Production

  • •

The problem

The problem

Slow replies lose sales.

The business that replies first often wins. Leads that sit in an inbox overnight have usually found someone else by morning.

Showroom owner opening up in the morning to an email saying last night’s enquiry has gone elsewhere
Bridal stylist mid-fitting, glancing at a phone showing a new enquiry assigned to her and already replied to

Why Maison Digital

Why Maison Digital

Nothing waits on memory.

Every enquiry is routed to the right person, acknowledged straight away and chased on a schedule.



What’s included

The routing, reminders and admin that make sure every lead gets an answer.

Lead routing

Lead routing

Each enquiry sent to the right person.

Each enquiry sent to the right person.

Each enquiry sent to the right person.

Laptop showing an enquiry routed to the right team member

Follow-up sequences

Follow-up sequences

Automatic reminders and emails until someone responds.

Automatic reminders and emails until someone responds.

Automatic reminders and emails until someone responds.

Phone showing a follow-up reminder on a desk

Task automation

Task automation

The admin steps in your pipeline, done for you.

The admin steps in your pipeline, done for you.

The admin steps in your pipeline, done for you.

Tablet showing a list of tasks completed automatically

Email and SMS alerts

Email and SMS alerts

Email and SMS alerts

Your team told the moment a new lead arrives.

Your team told the moment a new lead arrives.

Your team told the moment a new lead arrives.

Phone showing a new lead text alert

Tested and documented

Tested and documented

Tested and documented

Every workflow checked and written down, so it's easy to change.

Every workflow checked and written down, so it's easy to change.

Every workflow checked and written down, so it's easy to change.

Hand-drawn workflow beside the same workflow on a tablet

Account manager

Account manager

Account manager

One named point of contact who knows your business. No ticket queue, no rotating cast.

One named point of contact who knows your business. No ticket queue, no rotating cast.

One named point of contact who knows your business. No ticket queue, no rotating cast.

Business owner laughing on a phone call at her office window, laptop beside her

In numbers

Our impact in numbers

£012345678901234012345678901201234567890k+

in direct online revenue generated for a premium retail brand in 2026

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increase in average order value for a high end ecommerce store

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Years of marketing craft & business expertise

Real numbers from real work. No vanity metrics, no invented stats.

In numbers

Our impact in numbers

£012345678901234012345678901201234567890k+

in direct online revenue generated for a premium retail brand in 2026

012345678901230123456789012345678%

increase in average order value for a high end ecommerce store

0123456789010123456789012+

Years of marketing craft & business expertise

Real numbers from real work. No vanity metrics, no invented stats.

In numbers

Our impact in numbers

£012345678901234012345678901201234567890k+

in direct online revenue generated for a premium retail brand in 2026

012345678901230123456789012345678%

increase in average order value for a high end ecommerce store

0123456789010123456789012+

Years of marketing craft & business expertise

Real numbers from real work. No vanity metrics, no invented stats.

How it works

How we set it up

Every enquiry routed, acknowledged and chased, without anyone having to remember.

1

Map

Where enquiries come from and who handles them.

2

Route

Each lead sent to the right person.

3

Follow up

Sequences and reminders switched on.

4

Check

Tested and adjusted as it runs.

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Your questions answered

Your questions answered

How quickly should I respond to a new lead?

What is lead routing?

How do I automate follow-up emails?

What is a sales workflow?

Can I automate follow-ups without sounding robotic?

Answer every lead. Every time.

Book a call and we'll show you where leads are waiting too long.

Book a call and we'll show you where leads are waiting too long.

Happy business owner

Insights

Worth a read before we talk.

Two business owners laughing with an adviser over coffee in a hotel lounge

AI in Law Firms: What's Actually Worth Using

Legal AI is everywhere, but most firms are still working out where it fits. Here's where AI genuinely saves solicitors time, and where to be careful.

Two business owners laughing with an adviser over coffee in a hotel lounge

AI in Law Firms: What's Actually Worth Using

Legal AI is everywhere, but most firms are still working out where it fits. Here's where AI genuinely saves solicitors time, and where to be careful.

Team of identical racing drivers packing, labelling and shipping orders in a dispatch studio as the owner walks through with a coffee

AI in Ecommerce: Where It Makes You Money

AI won't fix a store that sells the same thing as everyone else. But used in the right places, it can save hours every week and lift what you sell.

Team of identical racing drivers packing, labelling and shipping orders in a dispatch studio as the owner walks through with a coffee

AI in Ecommerce: Where It Makes You Money

AI won't fix a store that sells the same thing as everyone else. But used in the right places, it can save hours every week and lift what you sell.

Recruitment business owner and a racing driver setting up an automated enquiry workflow on a laptop

AI in Recruitment: What Agencies Should Automate First

Most AI recruitment tools focus on screening CVs. The bigger win for boutique agencies is usually the admin around every placement.

Recruitment business owner and a racing driver setting up an automated enquiry workflow on a laptop

AI in Recruitment: What Agencies Should Automate First

Most AI recruitment tools focus on screening CVs. The bigger win for boutique agencies is usually the admin around every placement.